Shipping Policy

How Buy Bud Now delivers cannabis across Canada - our two-tier model with same-day local delivery for the Lower Mainland and Canada-wide Xpresspost for everyone else. This policy applies to all BBN orders placed via buybudnow.co and buybudnow.net.

1. Where we ship

Buy Bud Now ships to every Canadian province and territory: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland and Labrador, Yukon, Northwest Territories and Nunavut. We do not ship internationally. All orders originate from our Delta, BC warehouse at 5527 44 Avenue and travel via Canada Post Xpresspost (or same-day local courier for Lower Mainland deliveries).

2. Same-day Lower Mainland delivery

For customers in the Vancouver Lower Mainland, Buy Bud Now offers same-day local delivery when orders are placed before the daily cutoff time. This is one of BBN's operational differentiators — most Canadian online dispensaries are mail-order only. Same-day delivery zones include Vancouver, Delta, Richmond, Burnaby, Surrey, Coquitlam, New Westminster, North Vancouver, West Vancouver, and surrounding Lower Mainland municipalities.

Daily cutoff times shift based on courier availability, order volume, and seasonal factors. For current cutoff times, availability, delivery fees, and any zone-specific restrictions, check the checkout page at the store or call our support team at 604-616-8353 Monday through Friday (9am-5pm PST).

3. Canada-wide Xpresspost carrier

Orders shipping outside the Lower Mainland are sent via Canada Post Xpresspost with tracking and signature-on-delivery. Xpresspost is Canada Post's expedited domestic service — the best balance of speed, price, and tracking reliability across all provinces including remote and northern communities. We don't offer expedited third-party couriers (Purolator, FedEx, UPS) — Canada Post is the only carrier that reliably serves every Canadian postal code.

4. Processing times

Orders placed and paid for by 3:00 PM Pacific Time on a business day are typically processed and handed to Canada Post (or the local courier for same-day Lower Mainland orders) the same day. Orders placed after 3:00 PM PT, on weekends, or on Canadian statutory holidays are processed the next business day. During high-volume periods (holidays, 420, Madness sales, weed advent calendar shipping windows), processing may take 1-2 business days.

5. Delivery estimates

Standard Canada Post Xpresspost delivery windows from Delta, BC:

• Lower Mainland (same-day local): same day, order before cutoff
• BC & Alberta: 1-3 business days
• Ontario & Quebec: 2-4 business days
• Saskatchewan & Manitoba: 3-5 business days
• Atlantic Canada (NB, NS, PEI, NL): 4-7 business days
• Yukon, NWT, Nunavut: 5-10 business days

These estimates are business days (Monday-Friday, excluding statutory holidays) after your order ships, not after it's placed. Actual delivery times depend on Canada Post's network load and regional weather/service conditions, both of which BBN does not control.

6. Shipping costs

Canada-wide Xpresspost shipping is free on all orders over $150 CAD after any promo codes or credits are applied. Orders below $150 pay a flat shipping fee that varies by destination (typically $15-20). Same-day Lower Mainland local delivery has its own fee structure disclosed at checkout — typically a modest flat fee that's often waived on larger orders.

7. Packaging and discretion

Every BBN order ships in plain, unbranded outer packaging. No BBN logos, no "Buy Bud Now" branding, no cannabis references, no strain names visible on the outside. Return addresses on the shipping label reference a neutral BC business name — recipients can accept delivery without any indication the package contains cannabis.

Inside the outer packaging, each product is sealed in individually-labelled vacuum-sealed Mylar bags that eliminate odour and provide a moisture barrier that preserves freshness during transit. Concentrates and edibles ship in their original manufacturer packaging plus a vacuum seal. Bulk orders (half-pounds and pounds) get extra sealing layers.

8. Tracking

Every Canada-wide order receives a Canada Post tracking number, emailed to you within a few hours of the package being scanned into the Canada Post system. Track at canadapost.ca or through the Canada Post mobile app. Same-day Lower Mainland deliveries get a text or call with courier ETA rather than tracking numbers.

9. Signature and ID at delivery

Canada Post requires a signature from someone 19 years of age or older (18+ in Alberta and Quebec) to release the package. The signer doesn't have to be the account holder — any adult at the delivery address can sign — but the carrier will ask for ID if age is uncertain. If no one is available, Canada Post leaves a delivery notice and holds the package at the nearest post office for pickup (typically for 15 business days). Same-day local delivery follows the same age verification standard.

10. Delayed or lost packages

If your tracking hasn't updated in 5+ business days or your delivery window has passed, please email [email protected] or call 604-616-8353 with your order number. BBN will initiate a Canada Post service ticket. Canada Post typically requires 15 business days from the ship date before officially declaring a domestic package lost. Once Canada Post confirms the package as lost, we replace the order at no additional cost or refund at your choice.

11. Refused or undeliverable shipments

Packages returned to BBN as refused, undeliverable, or expired at the post office pickup window are handled case-by-case. If the reason is on our side (wrong address entered by us, packaging failure), we resend at no additional cost. If the reason is customer-side (recipient refused delivery, wrong address provided, expired pickup window), the customer is responsible for the reshipping fee. In cases of continued reshipping failure, we may offer refund minus original shipping cost.